Shop Policies

Please note that the day an order ships does not count as a day in transit. USPS Priority transit times vary by state but typically deliver within 2-3 business days*. During the busy holiday season, USPS may experience delays that I have no control over.

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FREE SHIPPING

Abdahemporium.com offers free USPS Standard shipping when the subtotal in your shopping cart is greater than or equal to $75.00, including, discounts, special offers, or sale items.

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LOST OR STOLEN PACKAGES

Firstly, it's so unfortunate when this happens, and I'm very sorry your goods didn't make it to you!  Once a package is received by USPS, I no longer have any control over its destination.  For stolen packages, I would suggest filing a police report with your local police department.  If I decide to resend your lost or stolen package, you are required to cover the shipping costs associated with re-sending the package.

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DELAYS

I am not responsible for shipping delays due to holidays, inclement weather, damage, or loss.  Due to the COVID-`9 pandemic, shipping times may be significantly longer during busy seasons.

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DAMAGED PRODUCTS

I take pride in packaging each order I receive very carefully (and very prettily).  Packages are insured via USPS Priority Mail for those packages shipped priority. While I am not responsible for the handling of your packages by USPS during shipping, I will work with you to remedy the mishap should the contents arrive damaged. Please provide a photo of the damaged items within 48 hours of receipt and email them to abdahemporium@gmail.com.

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WRONG ADDRESSES

If a package is returned to me due to the address being incorrectly entered at checkout, I will contact you for the correct address and additional shipping fees will apply.